Koh Samui Spa logo

Online Reservation System


Booking Online
with Koh Samui Spas

Kohsamui-spas.com have chosen the R24.org Reservation System to provide the technology for our hotel booking system. No additional charge is made for the use of this service, you pay exactly the prices listed on the pages of the hotels. This system has already been used safely by millions of people worldwide.

R24 is a member of TAT, ATTA and PATA

TAT Tourism Authority of ThailandATTAPacific Asia Travel Association

Booking

When you select a hotel from kohsamui-spas.com you will be taken to a page with information and details about that hotel.On this page you will find a booking enquiry form.

After we receive your booking enquiry, you get a detailed offer about availability,total costs and the cancellation policies for the requested period.

Given that you entered a valid email address, you will receive an answer within
a few hours. However, due to different time zones and weekends, there can be
a delay by up to 24-48 hours in some cases.

If room is available and you wish to confirm, you might be asked to secure the
booking by a deposit within 3 days. Please note, that room availability
sometimes change daily, especially during peak seasons.

The deposit is usually between 10-30%. The balance to be paid either direct
at the hotel or 2 weeks before arrival. This depends on seasonal policies by
the hotels and all these details you will receive by email response.

For any deposit, you will receive an electronic payment receipt. In case a
balance payment is requested 2 weeks before arrival, you will also receive
an exchange voucher to be shown at check-in.

For pick-up service request, please re-confirm flight details before arriving.

Never send credit card details by email or from unsecured websites !

Either use our secure online payment page or send credit card details by Fax.

If you have to cancel a reservation, please do it as early as possible by email
or Fax. Deposits are usually non-refundable.

R24.org,kohsamui-spas.com and other associated websites are only a provider for information and communication and not responsible for any services of the resort.

Especially if the resort confirms with help of R24.org, we pass it to you by email, but R24.org and kohsamui-spas.com is never responsible for a confirmation issued by the hotel or their services.

NEW! You can now receive confirmation by GSM mobile phones via SMS !!
You need the SMS message system enabled. Please note that it does not work with all operators.
This is an additional service to the email confirmation, not a replacement !

No claims of recourse can be assert to R24.org or kohsamui-spas.com and associated websites/partners.

Credit card security

sslTheir secure server, through which all transactions are processed by the world leader in Internet Security. When you come to the page where you enter your Credit Card details, please check this by clicking on the little padlock icon at the bottom of the browser window - you can see that this secure server has been issued to r24.org - which means you can safely transmit your Credit Card numbers in complete confidence.

For the techies amongst you: you are being protected by Secure Socket Layer (SSL) technology. This technology allows us to use 128 bit encryption (similar to codes used by the C.I.A.), which makes it more or less uncrackable.

Since the time we have been online, we have had ZERO cases of Credit Card fraud. So please don't worry and join the millions of other surfers who take advantage every day of the convenience and the speed of Online Reservations.

Kohsamui-spas cannot be held responsible for any unauthorized use of your credit card.

Payment Policy

The deposit is usually between 10-30%. The balance to be paid either direct
at the hotel or 2 weeks before arrival. This depends on seasonal policies by
the hotels and all these details you will receive in our email response.

You Credit Card account will be charged by the selected accommodation, whose name will appear on your Credit Card account report. It may take up to 5 days for this to show up in your account. This varies from country to country.

Payment can be made using VISA, American Express or Mastercard
VisamastercardAmerican Express

To make sure, that your email address is correct, we send an automatic email to you after your enquiry arrives. If you don't get this auto-responder within a day, please contact us.Email - help@R24.org

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